⯌ Return and Refund Policy
60 Day Money Back Guarantee...
- 60 day money back guarantee on our Exclusive G-H-I-J Natural Diamond Color Benzgem Jewelry set in Sterling, Gold or Platinum with or without Diamond Semi-Mount - Lifetime Warranty .
Your Satisfaction is Guaranteed...
- If for some reason you do not love your purchase we will gladly accept the return no questions asked. Bespoke, Made to Order items are made expressly for you and cannot be exchanged or returned.
- For regular stock merchandise, You will be issued a full refund minus the actual shipping charges by same manner for which item was paid once item is returned. A 20% re-stocking fee may apply for everything other than Benzgem.
***All Products delivered more than 7 days are considered FINAL Sale and are not eligible for Return or Replacement, Benzgem jewelry is the exception, see "60 Day money back Guarantee.
1. All merchandise for return or exchange requires a Return Merchandise Authorization (RMA) e-mail us at firstname.lastname@example.org.
2. The merchandise must be in original re-saleable condition, in its original carton, including all packaging materials and accessories.
3. The merchandise must be return shipped at the customer’s expense.
4. The merchandise must not have been installed, worn, or altered in any way.
There are no Refunds or Cancellations on Custom ordered Merchandise... One Exception
- The exception will be for Bespoke, Made to Order Custom Merchandise, Ordered but not yet Produced at the Time of Cancellation.